I was driving in downtown Orlando a few days ago and drove by a warehouse that I could see rolls of carpet in from the road.
I popped in to see who they were and I saw the big sign up hanging that said “Cutting Edge Carpet”. I realized right away that this was one of my first customers that I sold a machine to about 12 years ago. I remembered the owner’s name. His name is Lance. I walked in and asked the warehouse man if Lance was available. I was pointed to Lance’s office. I walked in and spoke to Lance. What a great guy. I had spoken to him on the phone before but never in person. We sat and had a great chat for about 30 minutes. His carpet cutting machine is doing great and he was happy that I popped in. It is great to put a face to a name and it’s great to see customers face to face. I love travelling and seeing when people are happy with their carpet cutting machine. Until next time.
