Frequently Asked Questions
Q: Are the machines portable?
A: Yes, all of the machines can be moved by one person easily by hand except for the "X-33". The X-33 model requires 2 people to move it
Q: Does the machine work with vinyl also?
A: Yes, the machine measures and cuts vinyl just as well as it does carpet.
Q: How long do these machines last?
A: Some of our customers bought Accu-Cut machines 15 years ago and still use them. There is not much to go wrong and what does go wrong can be fixed reasonably.
Q: Who will service my machine?
A: We have 4 technicians that travel the country year round and for emergencies we use a company that has nationwide technicians.
Q: Is financing available?
A: Yes, most of our customers use our financing option. Rates are very competitive and there can be many advantages to financing.
Q: What kind of warranty comes with the machine?
A: The machine comes with a one year parts and labor warranty and a 3 year frame and roller warranty.
Q: Does the machine handle 15 foot wide carpet?
A: Yes, all of our machines will handle 15 foot wide carpet. Some models require the user to walk over and cut the last foot and a half of carpet but most of our models cut 15 foot wide carpet completely.
Q: Can you tape up the carpet?
A: Yes, there is a foot cable that goes all the way around the machine to where you can walk around the machine and tape up or stretch wrap cuts and rolls easily.
Q: Can you back-roll remnants on the machine?
A: Yes, all of our models allow one person to back-roll and measure remnants easily.
Q: How much room do I need?
A: The machine is your whole cutting floor so you just need room for the machine and room to move around it with the forklift.
Q: Can I trade my machine in later?
A: Yes, we offer generous trade in values in case you want to look at upgrading later on down the road
(222-8288)